Five Highlights from the 2020 Global OpEx Trends Annual Report
Four years after our first Global OpEx Trends Report, we explore how leading businesses are taking advantage of Operational Excellence to set them apart from the competition. We reached out to leaders in industries as diverse as manufacturing, energy, technology, professional services and governmental agencies for their insights.
Trends With the Greatest Impact
We've uncovered the most significant OpEx insights for the year ahead. Take a look at five highlights pulled directly from our 2020 Global OpEx Trends Annual Report.
An Early Look
Data from this report was captured during the beginning of the pandemic providing insight to early effects COVID-19 had on improvement strategies.
Track OpEx Patterns With Ease
In this new report feature, Trend Trackers analyzes survey data from 2017-2020 so you can see which OpEx initiatives are here to stay or quick to be replaced.
challenges and Roadblocks
Resistance to Change is #1 Challenge
Our survey has consistently reported that resistance to change, not sustaining improvements or lack of resources are major obstacles to OpEx transformation.
Top 3 Drivers to Improve Operations
This year, respondents said increased efficiency, customer satisfaction, and cost savings were their biggest drivers behind their OpEx efforts.
profiles in opex
Learn from Industry Thought Leaders
These profiles feature real-world insights and best practices on utilizing Operational Excellence from industry professionals.